Privacy Policy
Delivo is committed to protecting customer, merchant, and partner information while providing secure delivery orchestration and operational automation services.
1. Information We Collect
Delivo may collect operational, business, and customer information necessary to provide delivery orchestration, logistics optimization, dispatch management, and platform functionality.
- Merchant account information
- Order and delivery information
- Driver and courier status information
- Customer contact and delivery details
- Analytics and operational performance data
- Website usage and device information
2. How We Use Information
Information collected through Delivo is used strictly for operational, platform, security, and service improvement purposes.
- Facilitating and optimizing deliveries
- Managing merchant dispatch operations
- Improving ETA accuracy and routing efficiency
- Supporting integrations with delivery providers
- Providing analytics and reporting
- Maintaining platform reliability and security
3. Third-Party Integrations
Delivo may integrate with third-party services including delivery providers, payment systems, communication platforms, analytics providers, and operational tools.
These integrations may involve limited data sharing required for platform functionality and operational execution.
Delivo does not sell customer or merchant data to third parties. Data shared with integrations is limited to what is operationally necessary to complete services requested by merchants and customers.
4. Data Security
Delivo implements commercially reasonable safeguards designed to protect data against unauthorized access, misuse, alteration, or disclosure.
- Encrypted communication channels
- Access controls and authentication systems
- Secure hosting infrastructure
- Monitoring and operational safeguards
- Role-based administrative access
5. Cookies & Analytics
Delivo websites and services may use cookies, analytics tools, and similar technologies to improve platform performance, monitor usage trends, and enhance user experience.
6. Data Retention
Information may be retained for operational, legal, security, analytics, and compliance purposes for a commercially reasonable duration.
7. Changes to This Policy
Delivo may update this Privacy Policy periodically to reflect operational, legal, or platform changes. Continued use of the platform constitutes acceptance of any revised policy.
8. Contact
For questions regarding this Privacy Policy or data handling practices, please contact:
Email: privacy@jobsmart.ai